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Lion Hotel

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The guest reviews are submitted by our customers after their stay at Lion Hotel

General Rating

4.1/5 Average from 43 Reviews

Hotel Staff

3.7/5

Services / Facilities

4.1/5

Location

4.3/5

Value for Money

4.3/5

Comments on Lion Hotel

Piyoosh Amin from UK, sent on 3 March 2023

4.8/5

Good hotel, very reasonably prices, could have slightly better furnished rooms, food for dinner and breakfast was good. room TV was small and very few channels, only CNN and one Movie channel often in English language. Good SPA facilities.

Keith Ryan from UK, sent on 12 March 2019

3.2/5

The pickup at 7am for return to Sofia for a 12:40 flight was a little early leaving us hanging around the airport for an hour waiting for check in to open.

Susan Smyth , sent on 30 January 2018

3.8/5

It would be really useful to know when quieter times are in the resorts. We are lucky enough not to be ruled by holidays and Bansko was really busy during our stay. It would have been nice to be able to choose a less busy time.
Other than that, booking through Bulgariaski was as effortless as ever.

Dumitru Onel from RO, sent on 23 January 2018

3.0/5

It s my 3rd year in this hotel. food is worse year by year. shuttle to the gondola don t respect schedule or the customers, hotel now asks money for bath robe (by example)

Oxana Chevtchenko from UK, sent on 10 March 2015

4.8/5

I had a great time in Bansko. Great value for money, competent ski instructor ( thank you Velina), clean hotel and absolutely fantastic people in Bulgaria! Booking through BulgariaSki was straight forward and out rep in Bansko was very friendly and helpful ( thank you Peter). I am coming back next year!

Claire Chambers from Ireland, sent on 14 March 2014

4.0/5

The reservation service and the hotel were both very good. The snowboarding school at Bansko was disappointing though - as expensive as skiing but with a quarter of the classes (3*2 hr snowboarding classes instead of 12*2 hr skiing classes)

KEITH CLIFFORD from UK, sent on 16 March 2012

4.8/5

Found staff really helpful as my girlfriend had recently broke her leg she was still on crutches. they helped her get around the hotel

COSTAS CONSTANTINOU from cyprus, sent on 11 March 2012

3.0/5

we stay at Lion Hotel, HB for 7 days. The buffet was poor and almost identical every single day.

CORNELIU CIMPEANU , sent on 25 February 2012

4.5/5

We have been the guests of the Lion Hotel for the past three years and one problem I have is that we always get rooms at the top floor, somewhat cramped and with no balcony. This year we held the car in the underground garage and we had to wait for quite a bit for someone at the reception to come and open the garage door and then again there was nobody to open the barrier at the exit.

Andrei Girea from Romania, sent on 17 March 2011

3.0/5

1. Unfortunately 2 of the four persons for which I reserved an apartment couldn't come in the last moment, but no solution could be found by hotel staff. In fact, the receptionist said NO without any questios, telling me that I should speak with the agency and she cannot do anything.
2. Most of hotel staff is rude, doesn't smile at all .. typically balkan attitude.
3. Considering that this was the third time I spend my ski vacation in Bansko, I remarked there was a worsening of services overall, especially the food in the restaurant. The breakfast was much worse than in 2010, while dinner was similar.
4. Even if the costs are lower than in other countries, this was my last ski vacation in Bulgaria; the probability to change my mind is very low, because I'm sick of bad balkan attitude towards the clients.

Alina Mota from Romania, sent on 10 February 2010

5.0/5

The excange fee was worth than in the other place.

MIHALCEA Vasile from Rumania, sent on 9 February 2010

5.0/5

A bigger ski room will be wonderful.
More wireless internet routers, in every floor, if is possible. Low signal in the rooms.
Excelent clean. Good meal.

Thomas Holmgren from Sweden, sent on 2 February 2010

4.2/5

We really thought it was a pleasant stay in Bansko and at the Hotel Lion! Lovely skiing and superior service!

Branislav Ristic from Serbia, sent on 27 January 2010

4.8/5

This is the first time I used BulgariaSki services and it was awesome experience. If I travel again to Bulgaria, I will surely use BulgariaSki again and highly recommend to all my friends. Just great work guys and keep it up like that!