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Pirin Place Aparthotel

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The guest reviews are submitted by our customers after their stay at Pirin Place Aparthotel

General Rating

3.3/5 Average from 11 Reviews

Hotel Staff

3.2/5

Services / Facilities

2.2/5

Location

4.7/5

Value for Money

3.2/5

Comments on Pirin Place Aparthotel

David Herring from United Kingdom, sent on 4 March 2017

3.0/5

The apartment was in a very poor state with damp on the walls in the sitting area, 5 lights did not work which asked to have replaced but the
Were not replaced. The spiral staircase was loose and dangerous. The heater in the lounge did not work. We had no kettle and had to ask the receptionist to find one for us, which she did ( the receptionist was really helpful and polite)
It is a sad reflection that this apartment is being neglected and not maintained. It is in an excellent location for the gondola but I certainly will not stay there again. I would prefer to pay an extra 5 or 10 euros per night and have the place in a good condition.
Really disappointed!

Branka Simic from Serbia, sent on 19 February 2016

2.0/5

Apartments need renovation and much better cleaning. Location is perfect, but everything else is not. Don't think we gonna choose it again. Wi Fi is a must in 21st century! Only thanks to very kind and responsive Miss Kalcheva did we manage to use parking, if it was for a hotel staff it would be a problem.

David Herring from UK, sent on 5 February 2016

3.2/5

The apartment was looking tired with broken lamps, missing cutlery and extremely uncomfortable beds!!

David Herring from UK, sent on 5 March 2015

2.8/5

Would stay at The Pirin Place Hotel again only because it is so close to the gondola station. The flat was poorly designed, with a dangerous spiral staircase which was coming away from the wall. The shower was poor as it was impossible to have a shower without having to hold the spray above your head. There was also no kettle!

Branka Simic from Serbia, sent on 21 January 2015

2.8/5

Cleaning before the arrival was VERY bad, the apartment was very dirty when we came. Daily cleaning was ok. Local representative (Mr Petyo Atanasov I think) was very informative, precise and accurate.

Tasos Pitsillides from Cyprus, sent on 9 March 2014

3.5/5

Basic accommodation but everything was fine. The rooms were clean and warm with plenty of hot water. The Pirin Place apartment hotel provided what we wanted.

Petros Athinakis from Cyprus, sent on 6 March 2014

3.8/5

Overall the hotel was very good considering location, proximity to gondola and price per night.

The following however need to be considered for improvement:

- The shower drain was partially blocked which caused flooding within the shower basin while having shower which is both unhygienic and unpleasant.

- Toilet paper was not replaced.

- Beds where not of good quality which resulted in poor quality of sleep especially for the children.

- There was no WI-FI Service available within the hotel.

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