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Kempinski Hotel Grand Arena Bansko

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The guest reviews are submitted by our customers after their stay at Kempinski Hotel Grand Arena Bansko

General Rating

4.9/5 Average from 14 Reviews

Hotel Staff

4.9/5

Services / Facilities

4.9/5

Location

5.0/5

Value for Money

4.8/5

Comments on Kempinski Hotel Grand Arena Bansko

Janine Vickery from Malta, sent on 4 April 2017

5.0/5

Our trip surpassed all of our expectations

Franky Boyland from UK, sent on 22 February 2016

5.0/5

Just easy - reassuring and always there should there be a query - Well Done Bulgaria Ski!!!
and....THANK YOU!

Donald Richards , sent on 17 September 2013

4.5/5

This is the best hotel in Bansko. Great location.

Ms. Tracy Dean and Ms. Tracy Parikh from USA, sent on 29 January 2013

5.0/5

The cleaning service was not very regular ... on 2-3 occasions, we had to call late afternoon to have our room cleaned (after we had been out for the day). The balcony/ashtray was not emptied/cleaned from the balcony. Tea/Coffee facilities in the room would have been great. Great storage, comfortable beds, duvets etc. Overall a great stay just some suggestions for improvement as mentioned above.

Tracy Dean from UK, sent on 2 April 2012

5.0/5

Fbaulous hotel, rooms, amenities, spa, pool & wonderful customer orientated staff. I have stayed at this hotel 5 times it justs gets better. A special mention for the concierge staff who cater to your every need.

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Bansko 2 28/04/2012 15:00

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