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Home > Sofia > Borovets > Aparthotel Euphoria Club Hotel & Spa |
We enjoyed the food, however lack of tap water in the evening meal was upsetting, same restaurant provides water at breakfast not in the evening meal. I would say this is false economy. Tap water should be provided without any excuse.
This was a busy time and they could not really cope with getting People to and from the Resort.
Catering still not improved.
We stay as a large family group in the hotel every ski year and love it. The staff are as helfpul as they can be in low season, where they are often servicing several areas of the hotel all at the same time! bar, rooms, restaurant..surely the hotel can afford to have a full-time bar attendant and they would see it made worthwhile? We would have certainly bought more drinks between the 10 of us if there was somewhere stood behind the bar, rather than trying to catch one of the staff's eye everytime they walked past the restaurant entrance. In the end, we resided to go to bed each night instead and saved ourselves a small fortune on cocktails!
I like the location of the hotel. The facilities of the hotel were excellent so the room we stay. I did not like so much SPA cleanness and room service.
Overall the hotel is very well preserved and excellent value for money. I will certainly recommend to others.